The Vine Medical Centre Care Navigator Vacancy

We are seeking a highly motivated and caring individual to join our friendly, “family-like” Practice team as a Care Navigator. The successful candidates will be part of our large administrative and clinical team within this very busy GP Practice assisting in the smooth and efficient co-ordination of all office procedures. The job duties include:

• Being the Practice's first point of contact with patients and visitors, handling all enquiries in a tactful and efficient manner, while maintaining a caring attitude at all times.
• Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous and effective way.
• Providing general assistance to the Practice team and projecting a positive and friendly image to patients and other visitors, either in person or on the telephone.
• Providing administrative support and services to all members of the Practice team.
• Care navigating and, where appropriate, signposting patients to the most appropriate service for their needs.

The successful candidate will have/be:

• Excellent communication and interpersonal skills
• A kind and caring nature
• The ability to work well independently and as part of a team
• Strong attention to detail and organisational skills
• Exceptional time management skills and the ability to meet and exceed deadlines

If you are an enthusiastic individual with a passion for delivering exceptional patient care, we encourage you to contact our HR Manager (Haroula Aslet, vinemc@nhs.net) with a covering letter detailing your suitability for the role, and a copy of your curriculum vitae.