We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Take control of your wellbeing
Visit our self-help pages for local and national services you can self-refer to, as well as links to NHS information and resources.
Use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
Find out more and download the app
You and your general practice
These guidelines have been produced by NHS England to support practices through the implementation of You and your general practice, which was introduced and agreed as part of the 2025/26 GP contract.
You and your general practice describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways (for example, by making reasonable adjustments). You and your general practice also describes how patients and their representatives can give feedback or raise concerns.
Providing NHS Services