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| Dr Helen Downing | MB ChB (Sheffield University) DCH DRCOG MRCGP DFSRH. First registered 1980 Joined the practice in August 1984. |
| Dr Tony Jones | MB BCh (University Hospital of Wales) BSc (Birm) MRCGP. First registered 1984 Joined our practice in January 1989. He is a member of the management team of the Crossline Counselling Service and is GP tutor for the Maidstone area. |
| Dr Jonathan Wentzel | MB ChB (Johannesburg, SA) BSc DCH MRCGP DFSRH. First registered 1988 Joined the practice in September 1995. He is a GP trainer. |
| Dr Sugina Hesketh | MBBS (London) DCH DRCOG MRCGP DFSRH. First registered 1988 Joined the practice in 1994 and became a partner in 2005. |
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| Dr Gabrielle Lofthouse | MBBS DRCOG MRCGP Joined the practice in 2009 |
The Practice
Philosophy
The partners of the practice have chosen to practise together because of a common Christian faith. As a consequence, the practice acknowledges the importance of holistic health care and seeks to address the needs of individuals in physical, psychological, social and spiritual terms as appropriate whilst respecting race, gender and disability.
The practice is an active participant in the West Kent Primary Care Trust, whose role is to ensure the optimal purchase of patient services in the district. To obtain information about additional services not available at the surgery, please contact the PCT which is located at Preston Hall, Aylesford, Kent ME20 7NJ or click here to visit the website.
The partners have an active interest in medical education and believe this to have an important influence on continuing development and good practice at every level.
Premises
The practice is currently located at 166 Tonbridge Road (the practice area is shown here) though we expect to move to new premises at number 13 around October 2012. There is a large car park situated to the rear of the building plus street parking opposite. Patients are encouraged to drive with caution as the premises have common entry and exit routes. The entrance and all doors to public areas are suitable for the use of wheelchairs. There are toilet facilities for the disabled. The doctors consult on the ground and first floors of the building. Disabled patients will be seen in ground floor consulting rooms.
The Patient Contract
We aim to provide a high standard of service to all our patients. In order for us to maximise the service we are able to give, we request patients agree to a number of practical measures.
- To book an appointment at the surgery whenever possible. One appointment for one patient only.
- To endeavour to attend appointments punctually and to cancel any appointments with plenty of notice when unable to attend.
- To note that home visits are only for housebound patients who are too ill or frail to attend the surgery. (Transport responsibility remains with the patient.)
- To use the out-of-hours service only if the problem cannot safely wait until the following morning. This means GENUINE emergencies.
- To treat all practice staff and doctors with courtesy and respect. We work as a 'ZERO TOLERANCE' practice.
- Patients endeavour to do whatever possible to improve their own health.
- To keep the practice informed of up-to-date addresses and telephone numbers, especially when moving house.
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.
