• Welcome to the Vine Medical Centre

    We are currently accepting new patients, click the button below for more information.

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    Doc and patient
  • Surgery Questionnaire

    Please take a few minutes to complete our patient questionnaire

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    Surgery Questionnaire
  • ONLINE FACILITIES FOR PATIENTS

    Access for patient 24/7

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    ONLINE FACILITIES FOR PATIENTS
  • IN SEPT WE HAD 237 DNA APPOINTMENTS THAT TOTALS OVER 20 HOURS OF APPOINTMENTS WASTED

    If you cannot attend your appointment please let us know so it can be offered to someone else.

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  • Travel Vaccinations

    Complete our travel questionnaire 6 weeks prior to departure to check your vaccinations are up to date

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    Holiday
  • Repeat Prescriptions

    You can order your repeat prescriptions online.

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  • Opening Hours

    Click here to see our usual opening times. Please also check the practice news section to find a list of closure dates.

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    Open/Closed
  • Clinics & Services

    We offer a range of clinics and services at the practice.

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    Clinics & Services
  • Patient Participation

    Our Patient Participation Groups meets a minimum of four times a year.

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    Patient Participation

Welcome To The Practice

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

Our Doctors

  • Dr Helen Downing
  • Dr Tony Jones
  • Dr Jonathan Wentzel
  • Dr Sugina Hesketh
  • Dr Senthil Kumar
  • Dr Gabrielle Lofthouse
  • Dr Liesl Beavington (Registrar)
  • Dr Victoria West (Registrar)

This website has been designed to tell you about the practice and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.

Online Appointment Booking & Prescription Requests

You can book appointments online using the My Vision Online service and also select what repeat medication you require without having to fill in the online form.

Patients wishing to use this service must first register their email address with the surgery, to obtain the access code required.

Click here to visit My Vision Online to book an appointment or to order your repeat medication.

For Repeat Prescription Form CLICK HERE (Still using this form? Why not register for an vision online account for a simple way to order repeat medication, it will save you from having to complete this form every month) If you would like to register please use the comments box and we will email you a registration token.

For Travel Risk Assessment Form Download CLICK HERE (print out, and fill in, then return to reception)

A Patient Information Leaflet: How To Use Ear Drops

How To Contact Us

Telephone (01622) 754898

Fax: (01622) 751611

Email: vinemc@nhs.net

Please do not use our email address to try and book / cancel an appointment

Opening Times

The practice now operates a dual system:

Monday to Friday 9.00am - 11.00am is 'open access', ie no appointment required.

Monday to Friday afternoon sessions are by appointment only.

Early morning surgery 7.00 - 8.00am once a fortnight by appointment only, Tuesday and Wednesday.

Evening surgery 6.30 - 8.00pm once a week by appointment only, Monday and Tuesday.

Saturday surgery 8.30 - 11.30am by appointment only once a month.

For doctors' appointments ring 754898 or book online at www.myvisiononline.co.uk

Surgery telephones are switched off between 12.30 - 2.00pm (except for emergency). If you require advice during this time please call 111.

The Practice

Philosophy

The partners of the practice have chosen to practise together because of a common Christian faith. As a consequence, the practice acknowledges the importance of holistic health care and seeks to address the needs of individuals in physical, psychological, social and spiritual terms as appropriate whilst respecting race, gender and disability.

The practice is an active participant in the West Kent Clinical Commissioning Group, whose role is to ensure the optimal purchase of patient services in the district.

The partners have an active interest in medical education and believe this to have an important influence on continuing development and good practice at every level.

Patient Participation Group

As a practice we believe strongly in the concept of active patient participation. The Vine's PPG supports a system of health professionals and patient representatives working together for the good of all.

Premises

The practice is currently located at 13 Tonbridge Road (the practice area is shown here). Patients are encouraged to drive with caution as the premises have common entry and exit routes. The entrance and all doors to public areas are suitable for the use of wheelchairs. There are toilet facilities for the disabled. The doctors consult on the ground and first floors of the building. Disabled patients can be seen either on the ground floor or the first floor (the premises include a lift)

The Patient Contract

We aim to provide a high standard of service to all our patients. In order for us to maximise the service we are able to give, we request patients agree to a number of practical measures.

  • To book an appointment at the surgery whenever possible. One appointment for one patient only.
  • To endeavour to attend appointments punctually and to cancel any appointments with plenty of notice when unable to attend.
  • To note that home visits are only for housebound patients who are too ill or frail to attend the surgery. (Transport responsibility remains with the patient.)
  • To use the out-of-hours service only if the problem cannot safely wait until the following morning. This means GENUINE emergencies.
  • To treat all practice staff and doctors with courtesy and respect. We work as a 'ZERO TOLERANCE' practice.
  • Patients endeavour to do whatever possible to improve their own health.
  • To keep the practice informed of up-to-date addresses and telephone numbers, especially when moving house.

Opening Hours

Reception Times

  • Monday08:10 - 18:00
  • Tuesday08:10 - 18:00
  • Wednesday08:10 - 18:00
  • Thursday08:10 - 18:00
  • Friday08:10 - 18:00
  • SaturdayClosed
  • SundayClosed

Surgery Times

  • Monday09:00 - 11:00, 14:00 - 17:30
  • Tuesday09:00 - 11:00, 14:50 - 17:30
  • Wednesday09:00 - 11:00, 13:50 - 17:30
  • Thursday09:00 - 11:00, 14:50 - 17:30
  • Friday09:00 - 11:00, 13:50 - 17:30
  • SaturdayClosed
  • SundayClosed

Additional Information

Extended Surgery Hours for booked appointments only.

PLEASE NOTE:
The main door remains locked during these clinics, only patients
with a booked appointment will be let in to the surgery. We ask patients use the Crossline door which is located at the front left hand corner of the surgery. Make yourself know to reception using the intercom and the door will be released.

Early morning         7am -8am One per week (1 Doctor)
Evening                   6.30pm – 8pm One per week (2 Doctors)
Saturday morning   One per month (9am –11am or 8.30-10.30)

Practice News

Health Conditions A to Z

RSS Feeds

BBC Health News

  • Mental health nursing cuts warning

    Staff cuts and bed shortages are leaving mental health services "under unprecedented strain", says the nurses' union.

    23 Nov 2014
  • NHS staff fly out to fight Ebola

    The first group of NHS volunteers set off from London Heathrow, bound for Sierra Leone where they will help in the fight against Ebola.

    22 Nov 2014
  • A&Es miss four-hour wait standard

    NHS England figures show 92.9% of patients were seen within four hours of arrival in A&E last week- the lowest percentage since April 2013.

    21 Nov 2014

NHS - Behind the Headlines

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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13 Tonbridge Road, Maidstone, Kent, ME16 8RL
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