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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
All appointments must be requested via submitting an Anima request
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
How to book
Extended Access
We also have extended access available. See our Out of Hours information.
Request a Routine Appointment
How to request
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
The receptionist will ask the reason for the visit please give her as much information as possible, this will enable the doctors to prioritise urgent cases.
Anima: Request a home visit online - You must request this before 11am.
Home visits are for housebound patients or frail patients, and patients who are genuinely too ill to come into the surgery.
Lack of transport is not a valid reason for a home visit.
Please remember that several patients can be seen in surgery, in the time it takes to do a home visit.
Self-service Blood Pressure Machine
Using the self-service blood pressure machine located on the 1st floor, please take 3 readings and also take your own weight on the scales provided. Keep all this information with you registration pack as reception will need this information.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
1. Telephone us on 01622 754 898.
2. Text "CANCEL" to your text (SMS) message reminder
Out of Hours
Enhanced Access
We offer out-of-hours appointments every Tuesday evening, and occasional Friday evenings and Saturday days.
The main door remains locked during these clinics, only patients with a booked appointment will be let in to the surgery. We ask patients use the door at the front left hand corner of the surgery. Make yourself known to reception using the intercom and the door will be released.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Providing NHS Services